Big news — we added a chat right inside the update builder so you can co-write your customer updates with an AI assistant. Think of it as a helpful teammate that helps you fine-tune your message until it sounds just right.
Instead of wrestling with a single draft, you can now have a back-and-forth conversation to shape your update. Ask for a shorter version, change the tone to casual or formal, try alternate headlines — the chat responds instantly and keeps you in control.
What you can do with the chat
Co-write and iterate: Ask the AI to rewrite paragraphs, simplify language, or expand on a point.
Try headlines: Get several headline options to test which fits best.
Adjust tone and length: Switch between casual, professional, or brief formats with one prompt.
Keep control: Accept suggestions, edit them, or discard them — your final copy is always yours.
We also include handy preset prompts to get you started (for example: “Shorten this,” “Make it casual,” or “Headline options”).
We can’t wait for you to try it. Open the update builder, generate a preview, and tell the AI what you'd like to change — then watch your update take shape. As always, we'd love your feedback as you give it a spin!