Customer updates for Changebot

The latest updates and product improvements.

March 12, 2026

A basket of bug fixes

Fix
We’re sharing a set of bug fixes this week that clear up confusing behavior and styling issues across the product.

Bug fixes
  • Password reset page: The page was mis-styled and the submit button wasn’t visible — that’s fixed. The page now uses the current two-column layout, the form styling is corrected, and the submit button appears as expected.
  • Publication display date: The changelog and feeds could show the wrong relative time (for example, “12 hours ago” after you’d just published) when using the Kitty template because a helper calculated the date at midnight. We now store and display the full datetime so the published time in the changelog, feeds, and API reflects the actual moment of publication.
  • Confusing publish button: The “Publish to more...” button on already-published updates while viewing the "Publications" tab would do nothing, and on other tabs would simply navigate to the "Publications" tab. We removed it.
  • Publish button in Recap and Spotlight wizards: On the publish screen in the Recap or Spotlight wizard the publish button could stay disabled even when destinations were pre-selected. It’s now enabled correctly unless there are no destinations selected.
  • Live chat streaming: Fixed an issue where streamed chat messages could appear garbled as they arrived. Replies now render cleanly during streaming.
  • Auto-growing chat input: The AI chat input in the Customer Update editor was a tiny, fixed single row, which made it hard to see your message if you had a lot to say. It now expands vertically as you type, growing upward from the input area, and resets to a single row after sending a message.
  • Preset chat commands in Recap builder: Preset chat commands didn’t work in the Recap builder — they now trigger correctly.
  • Animated GIF uploads: Newly uploaded animated GIFs were appearing as single frames. They now are properly animated.
  • Customer Update editor layout: On some pages the Customer Update editor wouldn’t use all the vertical space available. It now fills the available vertical space for a better editing experience.
Thanks for your patience. Enjoy the improvements!