We're excited to introduce a new Automation that allows you to configure automated periodic recaps for your products. A "periodic recap" is just a customer update we write on a regular cadence — every day, every week, or every month — based on the frequency you pick. Think of it as a short, regular summary of what's changed that you can send to customers automatically.
This feature makes it easier than ever to keep your customers informed. The system automatically collects data such as merged pull requests, notable commits, and tickets to generate a polished update.
Where the recap goes is up to you. You can send it to your inbox for review first, or publish it directly to any destination — Slack, Discord, your hosted Changelog, or anywhere else you communicate with customers.
Example: Send a private Slack message to customer-success once a month for manual review.
Example: Publish weekly recaps straight to your hosted Changelog without manual steps.
Example: Deliver daily summaries to a channel in Discord for an internal engineering channel.
Setting up these recaps is simple. This is an additional Automation available in the automation form — choose the 'Periodic Recap' option when creating or editing an automation, select the product, and pick the desired cadence. You can add it alongside other automations for the same product.
