Customer updates for Changebot
The latest updates and product improvements.
March 12, 2026
A basket of bug fixes
Fix
We’re sharing a set of bug fixes this week that clear up confusing behavior and styling issues across the product.
Bug fixes
- Password reset page: The page was mis-styled and the submit button wasn’t visible — that’s fixed. The page now uses the current two-column layout, the form styling is corrected, and the submit button appears as expected.
- Publication display date: The changelog and feeds could show the wrong relative time (for example, “12 hours ago” after you’d just published) when using the Kitty template because a helper calculated the date at midnight. We now store and display the full datetime so the published time in the changelog, feeds, and API reflects the actual moment of publication.
- Confusing publish button: The “Publish to more...” button on already-published updates while viewing the "Publications" tab would do nothing, and on other tabs would simply navigate to the "Publications" tab. We removed it.
- Publish button in Recap and Spotlight wizards: On the publish screen in the Recap or Spotlight wizard the publish button could stay disabled even when destinations were pre-selected. It’s now enabled correctly unless there are no destinations selected.
- Live chat streaming: Fixed an issue where streamed chat messages could appear garbled as they arrived. Replies now render cleanly during streaming.
- Auto-growing chat input: The AI chat input in the Customer Update editor was a tiny, fixed single row, which made it hard to see your message if you had a lot to say. It now expands vertically as you type, growing upward from the input area, and resets to a single row after sending a message.
- Preset chat commands in Recap builder: Preset chat commands didn’t work in the Recap builder — they now trigger correctly.
- Animated GIF uploads: Newly uploaded animated GIFs were appearing as single frames. They now are properly animated.
- Customer Update editor layout: On some pages the Customer Update editor wouldn’t use all the vertical space available. It now fills the available vertical space for a better editing experience.
Thanks for your patience. Enjoy the improvements!
December 31, 2025
Changebot December Recap
Feature
Improvement
Fix
Introducing Jira Integration
Link your Jira Cloud workspace to automatically bring ticket details into Changebot, giving PMs and stakeholders richer, more accurate release updates.
Link your Jira Cloud workspace to automatically bring ticket details into Changebot, giving PMs and stakeholders richer, more accurate release updates.
New Features
- Manage AI-generated customer update suggestions with the new Inbox feature, allowing easy triage and dismissal of suggestions directly from the interface.
Improvements
- Updated navigation to enhance user experience by adding context-aware breadcrumbs on update pages.
- Revamped the updates index for better organization based on workflow status, allowing for easier access to drafts and archived updates.
Bug Fixes
- Fixed issues where dismissing toast and banner notifications incorrectly affected the badge count of new updates.
We encourage you to explore these updates and take full advantage of the new features and enhancements!
November 27, 2025
All Your Slack Channels, Now Always Visible
Fix
Destinations
We’ve updated the Slack channel selector on the Slack Destination configuration page so you now see all Slack channels you have access to. If you can view the channel in Slack, you’ll see it here as well—no more missing options or gaps in the list.
Channels are also sorted alphabetically, making it faster to scan and select the one you need.
This update ensures a more reliable, efficient setup experience whenever you configure a Slack destination.